Return Policy

RETURNS

You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 14 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Any shipping cost you incur to return the product to us will not be refunded.

Please return merchandise to:

Merreline.com

1100 Peachtree St NE

Suite 200

Atlanta, GA 30309

All returns must be shipped back to Merreline.com using a trackable courier (UPS, FedEx, USPS Delivery Confirmation).

Any package that has not been received by Merreline.com and tracking information cannot be provided will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to Merreline.com marked as "refused," "unclaimed," or "undeliverable," and you would like to have it re-shipped, we will unfortunately need to charge a 6.95 re-shipping fee.

Shipping cost is non-refundable for undelivered, unclaimed, or returned packages, unless we made an error.

We do not offer refunds or exchanges on Skin care, Haircare, or Makeup items due to heath reasons. Please make your selections carefully.



CANCELLATION

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a customer care representative. Send us an email at: contactus@merreline.com.


OUT OF STOCK ITEMS

If an item is not on our website, we do not currently have it in stock. Subsequently, from time to time, we are not able to fulfill your order. You will be notified via email for any item that is out of stock and a credit will be issued to your account/credit card.